Introduction and Business Code
Introduction
Having researched the SME marketplace for a number of years the Quality Business Alliance offers to its Members the following:
- Accreditation – Members agree to uphold our charter and display our ‘Quality Mark’ differentiating themselves from their competitors.
- Comprehensive and significant business Cost Savings – Partner-to-Member and Member-to-Member preferential rates, extending to all staff members.
- Business Support – Consult with our panel of experts, dispute resolution.
- Business Promotion – Partners and Members profile their offering on the QBPAGES ‘members only’ directory; promote your latest offers in our e-zine, facebook and twitter – direct to our members and their employees. We currently have an estimated reach of 20,000.
- Networking breakfast mornings (20-30) and Quarterly Events (100) – Members take the opportunity to win new business at monthly breakfast meetings. One member per industry sector permitted at each meeting. We invite you to attend, we don’t insist!
Since our inception in November 2010 we have secured almost 1,200 SME Members, together with a significant following of National Affinity Organisations endorsing and supporting our campaign. We aim to grow our membership to 3,000 SME’s in 2012 with an estimated 15,000 SME’s by 2015.
This provides our Partners and Members with an incredible opportunity, a portal to SME’s;
- Promote through our sales force
- Promote through our e-marketing effort, e-zine and social media
- Promote through our business directory – profile your business, website and latest offers as often as you like at no added charge
- Promote by attending / hosting a networking meeting or event
We are the only organisation to provide the SME sector with this comprehensive platform for business development. Moreover, the QBA are only concerned with the building of long term mutually beneficial business relationships and endeavour to continue delivering on our promise.
Our Business Code
To help rebuild and reinforce the trust that communities have in their local businesses, all members of the Quality Business Alliance sign our code of business practice. By doing this, our members are affirming their belief that integrity and professionalism are key to long-term business success. Quality Business Alliance members pledge to:
Maintain customer trust and business reputation
Deliver quality products and services to clients and consumers in a way that builds and maintains trust.
Advertise honestly
Promote the business honestly, never seeking to misrepresent or mislead the public in sales or advertising campaigns.
Operate honestly and transparently
Honestly confirm the location, ownership and nature of the business, as well as the products or services the business offers.
Honour guarantees
Follow through on all guarantees and promises, handling disputes and disagreements professionally and fairly.
Has a Quality Business Alliance member failed to live up to this code? Email us to report an issue.
Interview with Owen Murray. What is your business? The name of the Business is Mint Fitness. We operate a fully mobile fitness business based in the Dublin area that offers you the right training plan, nutrition plan and motivation to achieve your goals. You can train in the comfort of your own home, garden or [...]
Interview with Pascal Walsh What is the main service that CMO Credit Management provides for its customers? Well, our company provides two major services to ensure customers can get the maximum return. The first is credit vetting and evaluation. At CMO, we will go through a company’s credit history to ascertain as to the [...]
Interview with Elaine Whelan So tell me a little about the company. We are a family owned garage and one of the longest established garages in the area. We opened our doors in 1964 when John Kelly Snr moved from a rented space across the road and bought the current site. And how many [...]
Interview with Ken Hayes So how did you get into the computer services industry? Well it was always something I had been interested in. I’m originally from an electronics background but computer services had been a hobby of mine for a while, you know, tinkering with computers, seeing their capabilities and how they could [...]
Interview with Brendan Prior Tell me a bit about the business, Brendan. Originally, I trained in accountancy and had been practicing for 10 years. However, I wanted to get into something new and different. I had an idea of starting up a gym in Balbriggan after noticing the lack of such a facility in [...]
Interview with Elaine Brereton So could you tell us a bit about the company? The company was started by my father, James Brereton Sr., in 1977, a specialist in central heating and plumbing. Now, my brother, James Jr., and I are carrying on the family trade. We do all types of oil installation, gas [...]
Interview with Amy Farrell Tell our members a little bit about your company The company was established in 1805, moving away from the tea and confectionary markets, to the purveyors of fine wine and whiskey. For over 200 years, we have been promoting and selling quality wines and whiskey to the domestic market. Our [...]
How long have you and Colin been in business? We started Fletcher Bentley back in February. Colin, unfortunately, was made redundant from his job as an IT Engineer and so joined forces with myself and are building ourselves up slowly but steadily. We provide your business everything from office hardware and software instillation to systems [...]
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I suppose the first thing our members would like to know is how long you have been in business? Well, firstly, as a precursor to my current business, I had been in the industry for many years. Right around the beginning of the current economic downturn, I had been considering setting up my own business. [...]
The Quality Business Alliance chats to Maureen Lee of the Malahide Florist.
